Frequently asked questions

  • How to install the PRO version of Forms ?

    In order to install pro version of the plugin, simply follow these steps:
    1) delete your free version of extension
    2) install the zip file | extensions > add new > upload plugin
    3) clean your cache files |ctrl+f5|
    Don’t be afraid of deleting free version, because you will NOT lose your created forms

  • I have already purchased Multi Site version, how do I upgrade it to Developer version, without buying it again ?

    If you have any pro version of our products and want to upgrade it, you do not need to buy the new one again, you only need to pay the difference price. Contact [email protected] and we will charge you the difference price.

  • Is the payment On-Time or per-year, month ?

    The payment for the plugin is one time and for life.

  • How to Insert Created Forms ?

    Clicking on “Get Shortcode” button you will find two shortcode, the first one is for adding in post and page, the php shortcode is for template integration

  • How to get a copy of most recent version ?

    Pro users can get update versions contacting us by [email protected]. Free version users will find update notification in their wordpress admin panel.

  • Have purchased pro version of Forms but still get the announcement to buy the commercial version to change settings. What to do ?

    This can happen because of your browser’s cache files. Press ctrl+f5 (Chrome, FF) in order to clean them, if you use safari, etc., clean from browser settings. If nothing helps, just reinstall the plugin again

  • Will I lose all my changes that I made in free version, if I update to pro version of Forms ?

    All kind of changes made in free version will remain, even if you delete the plugin

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