Frequently asked questions

  • Is the payment for Catalog Plugin one-time of per month,year..?

    The payment for Pro license is one-time and for life

  • How to install the PRO version of Catalog?

    In order to install pro version of the plugin, simply follow these steps: 1) delete your free version of plugin 2) install the zip file | Plugins > add new > upload plugin3) clean your cache files |ctrl+f5| Don’t be afraid of deleting free version, because you will NOT lose your created catalogs

  • How to get a copy of most recent version?

    Pro users can get update versions contacting us by info@huge-it.com. Free version users will find update notification in their wordpress admin panel.

  • I’ve bought the commercial license of the plugin installed the file but the Plugin seems to be still in free version, what to do?

    After installation of pro version, in General Options all your changes will be saved! If you still see “free version” notification after installation of pro version

  • I want to click on catalog image main image and be directed to my product page, is it possible?

    If something is not provided in Product Catalog plugin, this is additional customization, for that just contact info@huge-it.com, ask for the conditions and our developers will help you with it.

  • I have paid for pro version and didn’t get the link or file to update.

    If you made purchase and didn’t get the plugin pro license file, or file was corrupt, contact us by info@huge-it.com and send order number, we will check and send you the file as soon as possible

  • Have purchased pro version of Product Catalog plugin but still get the announcement to buy the commercial version to change settings. What to do ?

    This can happen because of your browser’s cache files. Press ctrl+f5 (Chrome, FF) in order to clean them, if you use safari, etc., clean from browser settings. If nothing helps, just reinstall the plugin again

  • Will I lose all my changes that I made in free version, if I update to pro version of product catalog?

    Menu > Main Menu > page > Select > choose our Slider > Save.

  • How to have more columns?

    The number of columns in product catalog depends on the size of your theme container. In order to fit one more column you should make element size of catalog view a bit smaller. If you are free user and can not make element size smaller, you need to buy the pro version of product catalog plugin or ask the developers for help info@huge-it.com

  • I have already purchased Multi Site version, how do I upgrade it to Developer version, without buying it again?

    If you have any pro version of our products and want to upgrade it, you do not need to buy the new one again, you only need to pay the difference price. Contact info@huge-it.com and we will charge you the difference price.

  • I have bought the commercial license, installed the file but the Plugin seems to be still in free version, what to do?

    After installation of pro version, in pro options all your changes will be saved! If you still see “free version” notification after installation of pro version 1) try to clean your cache files, if this will not help 2) delete, and install the plugin again.

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