In order to install pro version of the plugin, simply follow these steps: 1) delete your free version of extension 2) install the zip file | extensions > add new > upload plugin3) clean your cache files |ctrl+f5| Don’t be afraid of deleting free version, because you will NOT lose your created catalogs
Pro users can get update versions contacting us by firstname.lastname@example.org. Free version users will find update notification in their wordpress admin panel.
If you made purchase and didn’t get the plugin pro license file, or file was corrupt, contact us by email@example.com and send order number, we will check and send you the file as soon as possible
This can happen because of your browser’s cache files. Press ctrl+f5 (Chrome, FF) in order to clean them, if you use safari, etc., clean from browser settings. If nothing helps, just reinstall the plugin again
All kind of changes made in free version will remain, even if you delete the plugin
The number of columns in product catalog depends on the size of your theme container. In order to fit one more column you should make element size of catalog view a bit smaller. If you are free user and can not make element size smaller, you need to buy the pro version of product catalog plugin or ask the developers for help firstname.lastname@example.org
If you have any pro version of our products and want to upgrade it, you do not need to buy the new one again, you only need to pay the difference price. For example, if you have personal version and need to upgrade to Multi Site, just buy one more personal, and contact us by email@example.com, send the receipt and we will send Multi Site version, from Multi Site to Developer, just buy one personal, and ask us for Developer version.
After installation of pro version, in General Options all your changes will be saved! If you still see “free version” notification after installation of pro version
If something is not provided in Product Catalog plugin, this is additional customization, for that just contact firstname.lastname@example.org, ask for the conditions and our developers will help you with it.