Joomla Catalog FAQ

Frequently asked questions

  • How to install the PRO version of Catalog?

    In order to install pro version of the plugin, simply follow these steps: 1) delete your free version of extension 2) install the zip file | extensions > add new > upload plugin3) clean your cache files |ctrl+f5| Don’t be afraid of deleting free version, because you will NOT lose your created catalogs

  • How to get a copy of most recent version?

    Pro users can get update versions contacting us by [email protected] Free version users will find update notification in their wordpress admin panel.

  • I have paid for pro version and didn’t get the link or file to update.

    If you made purchase and didn’t get the plugin pro license file, or file was corrupt, contact us by [email protected] and send order number, we will check and send you the file as soon as possible

  • Have purchased pro version of Product Catalog plugin but still get the announcement to buy the commercial version to change settings. What to do ?

    This can happen because of your browser’s cache files. Press ctrl+f5 (Chrome, FF) in order to clean them, if you use safari, etc., clean from browser settings. If nothing helps, just reinstall the plugin again

  • Will I lose all my changes that I made in free version, if I update to pro version of product catalog?

    All kind of changes made in free version will remain, even if you delete the plugin

  • How to have more columns?

    The number of columns in product catalog depends on the size of your theme container. In order to fit one more column you should make element size of catalog view a bit smaller. If you are free user and can not make element size smaller, you need to buy the pro version of product catalog plugin or ask the developers for help [email protected]

  • I have already purchased Multi Site version, how do I upgrade it to Developer version, without buying it again?

    If you have any pro version of our products and want to upgrade it, you do not need to buy the new one again, you only need to pay the difference price. For example, if you have personal version and need to upgrade to Multi Site, just buy one more personal, and contact us by [email protected], send the receipt and we will send Multi Site version, from Multi Site to Developer, just buy one personal, and ask us for Developer version.

  • I’ve bought the commercial license of the plugin installed the file but the Plugin seems to be still in free version, what to do?

    After installation of pro version, in General Options all your changes will be saved! If you still see “free version” notification after installation of pro version

  • I want to click on catalog image main image and be directed to my product page, is it possible?

    If something is not provided in Product Catalog plugin, this is additional customization, for that just contact [email protected], ask for the conditions and our developers will help you with it.



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