The payment for Pro license is one-time and for life
In order to install pro version of the plugin, simply follow these steps: 1) delete your free version of plugin 2) install the zip file | Plugins > add new > upload plugin3) clean your cache files |ctrl+f5| Don’t be afraid of deleting free version, because you will NOT lose your created sliders
Pro users can get update versions contacting us by firstname.lastname@example.org. Free version users will find update notification in their wordpress admin panel.
After installation of pro version, in General Options all your changes will be saved! If you still see “free version” notification after installation of pro version 1) try to clean your cache files if this will not help 2) delete, and install the plugin again
If you made purchase and didn’t get the plugin pro license file, or file was corrupt, contact us by email@example.com and send order number, we will check and send you the file as soon as possible
This can happen because of your browser’s cache files. Press ctrl+f5 (Chrome, FF) in order to clean them, if you use safari, etc., clean from browser settings. If nothing helps, just reinstall the plugin again
All kind of changes made in free version will remain, even if you delete the plugin
That is standard loading process. Our slider is made so it waits until all your page components will be loaded then it loads itself. That’s why we created loading icons which will cover that movement moment. Please put it ON from Current Options.
If you have any pro version of our products and want to upgrade it, you do not need to buy the new one again, you only need to pay the difference price. Contact firstname.lastname@example.org and we will charge you the difference price.